The Appalachian State University campus is currently operating under SPECIAL conditions.

Coronavirus information

The university remains open, with emergency management protocols activated and operational modifications and precautions in place to support social distancing. In-person instruction has transitioned to a system of alternative course delivery. View the latest information on the App State Coronavirus Information website. Read the latest update posted 3/27/2020 at 5:59 p.m.

Read the Student Affairs Covid-19 Response.

Posted 12:17pm, March 19, 2020. Updated 3:12pm on March 24, 2020.

Counseling Staff

Our counseling staff is highly qualified to serve your needs and guide you when making assessments or referrals. Each staff member is licensed in the fields of counseling, family therapy, or psychology, and they have all gained years of experience working in a wide variety of clinical settings. 

Our staff members are:

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Tandrea J. Carter, Ph.D.

Tandrea Carter is the Director of Counseling for Faculty and Staff. She joined Counseling for Faculty and Staff in 2010. Tandrea is a licensed psychologist who earned her PhD in Clinical Psychology with a concentration in Health Psychology from the University of Miami. She completed her undergraduate studies at Columbia University where she majored in history. She completed her internship with the Atlanta VA Medical Center and completed a postdoctoral fellowship with Emory University where her training focused on trauma, serious mental illness, and substance abuse.

Tandrea has previous experience working in a variety of human services arenas including foster care and adoptions, criminal justice, and medical settings. She maintains an active research interest in public health issues, with a primary focus HIV prevention and support. 

Tandrea values the opportunity to support to the Appalachian State University community through support of individual employees and through direct support to programs, departments, and overarching university initiatives.   She employs a collaborative approach to counselling, anchoring her work in a respect for individual worth and autonomy, and a belief in human capacity to grown and change.


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Julie R. Neal, MA, PA

Julie Reed Neal is a Licensed Psychological Associate and has a Master’s degree in Clinical Psychology. Ms. Neal completed both her undergraduate and graduate degrees at ASU. She has been practicing in Boone since 1991 and has worked in the local community mental health system, in private practice and evaluating children in the public school system. In her work at Counseling for Faculty and Staff, Ms. Neal offers counseling for adults, teens and children and works both with individuals and families/couples. She is a certified Positive Discipline Parent Educator and offers parenting classes for ASU staff, family members, and the general public. These 5 week classes are typically offered twice a year, in the Spring semester and the Fall semester, with a follow-up ongoing support group for parents who have completed the course. 


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Matthew Cooper, MS, LPC

Matt is a Licensed Professional Counselor who has been practicing in the High Country since 2008. He received his undergraduate degree in Psychology from Appalachian State University in 2003. Matt also received his Master’s Degree in Community Counseling with an emphasis in Expressive Arts from Appalachian.

Matt’s counseling approach is grounded in non-judgment, mindfulness, and self-discipline. In his sessions he addresses goals and challenges in the process of exploring ways to become a stronger, happier, and healthier person. His motivation is to empower people to work toward what they want out of life.