Supervisors

How can CFS help my department?
Managers, Supervisors, Program Directors, and Department Chairs may be interested in Counseling for Faculty and Staff but be unsure whether CFS can meet their needs. Please feel free to call us at 828-262-4951 or contact us at krausiw@appstate.edu
Sometimes a supervisor has tried everything to keep a work unit running smoothly, but relationships between employees or between employees and supervisor are problematic. Sometimes an employee’s work performance is not optimal. Sometimes a supervisor becomes aware of an employee’s personal problem.
We also offer consultation or training in:
- Making appropriate referrals to CFS
- The early identification of troubled employees based on impaired job performance
- Recognizing substance abuse at work
- Debriefing after traumatic events.
In addition, CFS staff is committed to assessing consultation and training needs of supervisors and to meeting those needs whenever possible.
There are three types of referrals to CFS.
1. Self-referral—Faculty, staff or their immediate family members may contact CFS as shown under Contact Information and schedule an appointment. Click on Appointment Forms to fill out a Client Information Form and sign an Informed Consent in advance of an appointment or arrive 10 minutes early to fill out the forms.
2. Voluntary referral—Managers may make a voluntary referral for an employee for CFS services by asking the employee to contact CFS and schedule an appointment. The employee can fill out a Client Information Form and sign an Informed Consent by accessing Appointment Forms or by arriving 10 minutes early and filling out the forms.
If the manager wishes to know whether or not the employee attended sessions, the employee must sign a Release of Information giving CFS permission to inform the manager of the employee’s attendance. If the manager wishes additional information, the manager and employee must agree on what information will be released. The employee must sign a Release of Information permitting CFS to divulge specific information.
3. Mandatory referral—Mandatory referral is indicated if recommended by a Fitness for Duty Evaluation or by the Human Resource Services Director or his designee when a manager observes extreme or repeated behaviors indicating that an employee:
a. may be in danger of termination
b. has made threats of suicide or suicidal remarks
c. may be dangerous to self or others
d. is using alcohol or drugs at work
e. is functioning at work in an impaired manner.
